Job Description

This is not a pure healthcare assistant role; this is role that requires someone with a healthcare assistant background who is looking to move from a hands-on, clinical role into a hands-off, administrative/patient management role.

They play a key role in helping to create families for those otherwise unable to do so. You’ll work closely with the Group Donation Lead as we have a continuity of donation processes across the Group.

This is a really varied and wide-ranging role – it has everything from supporting nurses, midwives and the wider clinic teams in the coordination of treatments to patients while making sure they can have the best possible experience they can receive.

You’ll talk to patients and support them throughout their treatment journey, provide them with information, resolving any queries or problems. You’ll provide emotional support to them using empathy and understanding, and if you need to, signpost them to our counselling support services.

Required Knowledge, Skills, and Abilities