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Customer Service Administrator
  • United Kingdom - Hertfordshire - Bishop's Stortford -
2 years ago
Customer Service
Permanent,Full-time
Job Description
  • Speaking to customers regarding enquiries
  • Answering inbound calls
  • Making changes to customer accounts
  • Dealing with admin queries
  • Issuing written documentation
  • Building rapport with customers
  • Exceeding customers' expectations

Required Knowledge, Skills, and Abilities
  • Excellent communication skills - both written and verbal
  • Drive and enthusiasm
  • Keen to learn
  • Previous experience of working in an office environment is required
  • Excellent computer skills - ie MS office
  • Able to create well written emails
  • Excellent team player
  • Attention to detail
  • 'Can-do' attitude
  • Friendly and engaging personality
  • Must have own transport due to rural location

Reference no: 93414

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