Job Description

Key accountabilities and responsibilities:

• Answering the telephone quickly and dealing with all enquiries professionally and accurately.
• Updating the system accordingly
• Dealing with hundreds of emails that need to be processed on a daily basis.
• Sending professional relevant replies with accurate spelling and use of the English language.
• Administration work needs to be dealt with in an organised manner and each job needs to be efficiently followed through
• Being part of a relatively small team, you will need to gain all round experience to help if necessary, in all areas of the office routine.

Required Knowledge, Skills, and Abilities

• Able to be flexible and multi-skilled
• Experience in Customer Service
• Good Telephone Manner
• Organisational Skills and fast, accurate keyboard skills
• Proven team player with good all-round communication