Job Description

To ensure administrative tasks are completed in a timely manner and ensure the department effectively communicates in all aspects.

• Provision of administrative support from a central administration team
• Delivering a positive customer service experience that meets business requirements
• Process and disseminate inbound/outbound post.
• To record, investigate and close out all issues, concerns and/or complaints ensuring compliance to our procedures.
• To order stationery as required and ensure adequate stock is available.
• To book meeting rooms as required and ensure buffets are available as appropriate.
• To respond to the changing needs of the customer, ensuring a positive customer service experience.

What can we offer you?

On offer is a competitive salary and benefits package, which includes;

• Pension Scheme
• 24 days annual leave (+ public holidays)
• Life Cover equivalent to 1 times annual salary
• 24/7 Employee Assistance Program and access to mental wellbeing app
• Employee discount shopping schemes on major brands and retailers
• Gym membership discounts
• Cycle to work scheme
• Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes

Required Knowledge, Skills, and Abilities

• Good level of interpersonal skills (i.e. listening, empathy)
• Good verbal and written communications skills
• Proficient in using Microsoft Outlook, Word & Excel
• A team player who can support and promote corporate objectives
• Experience of supporting operational teams
• Experience of planning, organizing and prioritizing workload, whilst maintaining high levels of accuracy