Job Description

• Develop and implement a contact strategy to ensure the panel has regular contact and understanding of the proposition
• Proactively engages with the panel members and documents activity appropriately.
• Develops solid understanding of the distributor business model, it’s customer type and how it generates new business.
• Delivers proposition updates to distributers through variety of mediums eg Phone, webinar, email.
• Supports marketing activity and follows up campaign leads accordingly.
• Attends Network events face to face where required.
• Follows up on all event activity with attending advisers.
• Takes ownership of problems and seeks appropriate solutions to remove barriers to doing business.
• Identifies and raises to line manager any concerns in regard to distributer behaviour.
• From time to time the Sales and Marketing Director may request additional tasks are supported by the telephone account manager, examples are on-boarding of new distributors, MI reporting, providing cover if a team member is absent.

Required Knowledge, Skills, and Abilities