Job Description
Responsible for the everyday running of reception
- Perform a meet and greet function in reception, both face to face and by telephone
- Welcome visitors, issuing of forms and directing clients to the correct department
- Operate switchboard and take messages as required
- Signpost clients to appropriate services within the city (including ILP services)
- Provide a non-judgmental, caring & understanding attitude to people from diverse backgrounds, age ranges and disabilities
- Undertake typing as required using Microsoft Word
- Create and maintain spreadsheets and databases
- Create documents in Microsoft Publisher and PowerPoint if required
- Support with weekly Health & Safety processes including coordinating of Fire Drills and updating of Fire Logbook.
- Maintain the safe and petty cash system
- Assist with mail receipt and sending
- Maintain confidentiality regarding client and ILP information
- Carry out any other tasks which may be within the scope of the post to ensure the effective delivery and the needs of the charity.
Benefits:
Schedule: