Job Description

You will work to ensure that the engineering team has adequate resources and pre-planned works to maximize efficiency and meet projected financial budgets.

Main responsibilities include:

• Handling day to day queries into the branch.
• Assisting in the effective planning of engineering works to ensure pre-planned works are completed with minimum down time and in an efficient manner.
• Working with the Regional Manager to Act as point of contact for engineering team’s day to day work schedule.
• Management of our Certification database to ensure that the engineering team are supplied with all documentation to carry out their roles accordingly.
• Proactively contacting potential customers to identify sales opportunities.
• Accurately producing quotations based on the customer specifications.
• Following up on all quotations and dealing with any queries.
• Processing sales orders and producing accurate order confirmations.
• Managing sales orders to achieve on time delivery.
• Assisting with the processing of job sheets, purchase orders, invoicing and filing.
• Liaising with suppliers to ensure projected delivery times are met.
• Managing the service database and proactively contacting customers before servicing is due.
• Assisting with technical sales and support where necessary.

Benefits:

• Casual dress
• Company events
• Company pension
• Life insurance

Schedule:

• Monday to Friday

Required Knowledge, Skills, and Abilities

• Excellent organization skills with the ability to manage their time effectively.
• A pro-active, can-do attitude.
• Great interpersonal skills with a good understanding of customer service excellence.
• Problem solving skills.
• IT Competency to include Excel and Word with good written English.