Job Description
Reporting to the Infrastructure Manager and sometimes to the Director of Technology, you will support the Infrastructure Services Team in the development and implementation of Azure, departmental and business wide service improvements, supporting the existing infrastructure landscape and helping shape the future infrastructure landscape.
The role will include some of the following responsibilities:
- Manage and maintain all aspects of on prem and cloud infrastructure.
- Support and oversee all aspects of infrastructure operations across all sites.
- Provide 'hands on' technical support and escalation (through Incident, Change & Problem Management procedures) and to ensure that SLA's are achieved, whilst also looking for ways to improve the day to day IT delivery.
- Implementation, design and Management of future cloud infrastructure (Azure, AWS).
- Maintaining operation of system environments including the upgrade of platforms, OS and infrastructure.