Job Description

An exciting opportunity has arisen to join our team. This position would suit an individual who is well presented, professional, computer literate and has the ability to provide excellent customer service within a client focused business. The main duty of this position is to enable the smooth and efficient running of the general office and will include, but is not limited to:

• Meeting and greeting clients, potential clients and other visitors
• Answering telephone enquiries and allocating calls to correct staff members where required
• Credit control
• Client administration and keeping records and databases up to date
• Distributing incoming correspondence appropriately within the office, ensuring everything is filed and recorded correctly
• Arranging appointments and diary management
• Assisting other departments and team members with a variety of administrative duties
• Prepare correspondence and documents
• Any other ad hoc work

Additional duties to be introduced, depending on progression and for which full training will be given, will be to assist our payroll team. The successful applicant will start by learning basic payroll, but we would look to progress this to responsibilities such as:

• Regularly liaising with our clients to ensure that you have all the information required to run their payrolls
• Processing tax and allowances
• Providing a pensions auto enrolment service
• Dealing with payroll and bank credits

Benefits:

• Company pension
• Cycle to work scheme
• On-site parking
• Private medical insurance

Schedule:

• Monday to Friday

Required Knowledge, Skills, and Abilities

• GCSE, or equivalent, in English and Mathematics Grade C or above
• Experience in office administration would be advantageous but not essential
• Good telephone manner essential
• Excellent communication and interpersonal skills, and a happy disposition are essential
• Good computer skills including proficiency in using MS Office
• Must be a quick and enthusiastic learner with a ”can do” attitude
• Self-motivated and able to work without supervision
• Good team worker