Job Description

• Maintain all appropriate records including clinical information using SystmOne and office based systems i.e. Excel databases, daily upload to clinical system
• Responsible for all administrative duties as required by the Manager, ensuring the function is run efficiently
• To work closely and co-operate with colleagues as information sharing is a necessity to ensure correct and precise data is passed on to relevant departments so that time lines are met
• Communicate effectively and professionally with GP’s Healthcare professionals, colleagues and external organizations
• Manage both internal and external appointments – booking appointments into hospital diary, giving directions to clinical team where necessary, along with internal bookings
• Manage referral process of patients to hospitals – planned escorts
• To take accurate minutes of meetings when required, distributing timely – Clinical Governance and Medicines Management
• Management of internal and external Healthcare post
• Co-ordinate policy management on SystmOne
• Manage, distribute and answer solicitors letters and internal complaints – ensuring all complaints are responded to within their deadline in line with the Confidential Complaints Policy

Free on-site parking and all meals included whilst working on-site

Required Knowledge, Skills, and Abilities

• The ideal candidate should have experience working in a similar role or environment
• You should be proficient using Microsoft applications - in particular Excel and outlook
• Organizational skills are a must, being able to work to tight deadlines whilst keeping a level head will be required.
• Attention to detail and completing work with a high level of accuracy
• A healthcare background would be advantageous however not essential