Job Description

The purpose of this role is to provide day to day receptionist support to Visitors, Relatives and Suppliers and also deal with enquiries on the phone and face to face along with administration support for management.

Duties and Responsibilities:

• Meet and greet persons entering the home and direct them to the correct destination
• To deal with enquiries from residents, staff or visitors via telephone, email or face to face
• Showing visitors around the facilities and directing to appropriate rooms
• General clerical duties including filing, photocopying, record keeping and minutes for meetings as required
• Inputting data on systems as requested
• Provide administration support to the General Manager as and when required

All posts offered are subject to two satisfactory references and a enhanced DBS disclosure.

In return, you will enjoy access to a huge variety of benefits and services to support your well-being and throughout your career we will invest in you and you will enjoy additional support and benefits including:

• We will pay for your DBS / PVG disclosure certificate
• Induction and commitment to ongoing learning and development
• Wellbeing - free of charge access to an independent and confidential Employee Assistance Programme.
• This gives Colleagues and their family access to 24/7 365 support for a whole range of issues including physical, mental and financial issues.
• Access to Card - discount service providing members with thousands of amazing discounts online and on the high street
• Aged 18-22 – we pay at least National Living Wage rate
• Pension contributions
• Paid holidays
• Free onsite parking

Required Knowledge, Skills, and Abilities

We are looking for someone who is professional, caring, and enthusiastic. You will be well-organized, have strong IT skills, good attention to deal, excellent verbal and written communication skills and good telephone manner. The ideal person will have a flexible approach with the ability to priorities tasks and work as a team player and individually.