Job Description

We are looking for a friendly, well-organized and adaptable Receptionist to join our encouraging and welcoming team of dedicated military and civilian healthcare professionals and Administrative staff working.
This a part-time role for 30 hours per week.

The successful post holder will have a major impact in promoting a positive image of the Medical Centre to patients and other users, so must maintain an appropriate and professional standard of appearance, attitude and confidentiality. You will be working as a member of the team, helping to provide a comprehensive, efficient and effective service in accordance with our policies and procedures.

Responsibilities

• Maintaining and monitoring the Practice appointments system.
• Processing personal and telephone requests for appointments, visits and telephone consultations and ensuring callers are directed to the appropriate healthcare professional.
• Processing and distributing incoming and outgoing mail.
• Taking messages and passing on information.
• Filing and retrieving paperwork.
• Computer data entry/data allocation and collation; processing and recording information in accordance with Practice procedures.

Behaviors

We'll assess you against these behaviors during the selection process:

• Leadership
• Communicating and Influencing
• Managing a Quality Service
• Working Together
• Making Effective Decisions

Benefits

• A culture encouraging inclusion and diversity
• A Civil Service pension
• Free on-site parking
• Training and development opportunities
• Access to gym, on-site shop and pay as you dine facilities
• Access to a variety of high street discounts and savings

Required Knowledge, Skills, and Abilities

It is desirable for candidates to show evidence of the following skills

• Information Technology (IT) literate
• Excellent communication skills
• Be prepared to work as part of a team
• Maintain patient confidentiality