Job Description

The role will be varied and will suit an organized individual who enjoys both people contact and administration. It will include assisting with secretarial functions of typing and answering telephones whilst also supporting the Partners with administrative matters.

Responsibilities:

• Office control procedures
• Opening the office ready for staff and client arrival, ensuring the reception area and meeting rooms are kept clean and tidy
• Providing ad hoc accounts administration and secretarial support reporting to the Partners, Directors and Managers of the office
• Managing meeting room diaries, meeting and greeting clients and arranging refreshments for clients and meetings
• Answering the telephone, directing calls and taking and passing on messages accurately and efficiently
• Provide a professional and good impression whether that be via face to face, over the phone or through written communication
• Audio and copy typing, photocopying/binding document and scanning and handling incoming and/or outgoing correspondence into the Document Management System
• Preparing and franking outgoing post as well as receiving, opening and distributing post and deliveries;
• Communicating with external visitors and contractors, to ensure that visitors and contractors are signed in and out of the building to comply with fire safety procedures
• Quarterly testing of emergency lighting
• Other office health and safety support including (but not limited to) coordinating annual gas safety / boiler servicing and health and safety related contractors
• Assisting with tender proposals and presentations.

Hours:

• Monday-Friday 36.25 hours per week

Benefits:

• 20 days annual leave plus bank holidays increasing to 25 days plus bank holidays after 5 years’ service
• Death in service 3 x annual salary
• 24-hour external Employee Assistance Programme helpline
• Buy and sell holiday
• Introducing clients and staff commission schemes
• Pension 3% rising to 4% (but matched up to 6%) after 4 years’ service
• Flexible benefits including private medical insurance, cycle to work and payroll charity giving

Required Knowledge, Skills, and Abilities

• Outgoing, socially confident and emotionally controlled
• A positive attitude, friendly and approachable
• Resilient, able to multi-task and work independently / flexibly
• Adaptable, organized and conscientious
• Takes the initiative, ability to priorities and meet deadlines
• Discreet, professional and team orientated in approach
• Passionate about all areas of internal and external service
• Sound working knowledge of Word, Excel, Outlook
• Efficient and accurate typing skills
• Excellent oral and written communication