Job Description

We are looking for a Hotel Receptionist to carry out all aspects of the hotel customer journey from reservation to departure whilst delivering a high standard of customer service to our guests, duties to include:

• Meeting and greeting
• Dealing with reservation enquires
• Check guests in and out of the apartments
• General administration
• Dealing with telephone and email enquires
• Cash handling.

Hours are 14 per week based on the following Rota:

• Week 1 Wednesday 2pm to 9pm and Friday 2pm to 9pm
• Week 2 Thursday 2pm to 9pm and Sunday 2pm to 9pm.

Benefits:

• Discounted or free food
• Employee discount
• Gym membership
• On-site parking
• Store discounts
• Wellness programmes

Required Knowledge, Skills, and Abilities

Must be computer literate, knowledge of Microsoft word, Microsoft Excel and Microsoft outlook would be preferred. Previous Hotel Reception experience is preferred.

Experience:

• Hotel & Accommodations Guest Services Staff: 1 year (preferred)