Job Description

• Manage the HR Support inbox and be the first line to deal with employee queries, working on multiple queries and business needs at any one time
• Provide an excellent service supporting our internal customers meeting internal service levels and standards
• Accurate input and administration of paperwork across the full employee lifecyle i.e. issue offer letters, contracts, changes in contract, learning agreements, process security vetting etc.
• Ensuring our HR System (Workday) is managed and kept up to date
• Ensure new starters and leavers trackers are fully up to date
• Administer the on-boarding and induction process to collect all data required for a new employee and set up the first day inductions
• Enter employee data and administer changes to employee details on the HR System accurately and communicated to payroll
• Keep HR records and files up to date and work with excel to check/analyse data and provide reports for the HR Team
• Assist with HR projects and initiatives as required

Previous experience of working in an administrative or customer facing role where service, accuracy and discretion is of importance to succeed in this role.

Required Knowledge, Skills, and Abilities

• Strong interpersonal and communication skills (both written and oral)
• Use own initiative to work independently and collaboratively with results focus
• Able to prioritise and multitask to ensure deadlines
• Highly organised and able to communicate key tasks and actions
• Customer focused mind-set, adaptable and resilient
• Understanding of the importance of confidentiality
• Proficiency in Microsoft Office suite