Business development: Assisting in the delivery of strategies, playing a significant role in long-term planning, and improving operational systems and processes - specifically in relation to building relationships with clients
Client relationships: Developing relationships, demonstrating best practice, responding to client requests, upselling to clients, maintaining confidentiality, monitoring KPIs, and actioning any tasks created during review meetings
Ensure diary bookings for practitioners are effective
Oversee daily workload of clients
Format reports to a high standard, ensuring accuracy and time-effectiveness
Database management, ensuring accuracy
Booking appointments
Checking recalls, and keeping clients up to date
Proactively managing campaigns to ensure maximum growth potential is reached
Required Knowledge, Skills, and Abilities
Health Administration experience or a transferable skillset
Excellent interpersonal, verbal, and written communication skills
Enthusiasm, with a positive and proactive approach
Organisational skills, with an ability to work autonomously