Job Description

Support the Office Manager with the delivery of administration services within the school. Undertake some reception and general administrative duties as well as more school specific administrative duties to include SEN/admissions/transition/finance and HR.

Key Responsibilities

• The job involves working within recognized procedures. The post holder will have access to a supervisor or manager for advice and guidance.
• Reception duties, answering routine telephone and face to face enquiries and signing in visitors
• Maintenance of manual and computerized records/management systems.
• Routine administration including financial administration e.g. collects and records dinner money.
• Sorts and distributes mail.
• First aid.
• Assists with arrangements for visits by the school nurse, photographer etc.
• Undertake other duties as directed and commensurate with the grading of the role

Demands and working conditions of the role

• The post is predominantly office based with limited requirements for lifting and carrying files, boxes and other general office items as well as standing and walking within the school environment.
• Concentration required for periods of up to two hours at a time with some work-related pressure due to conflicting demands from telephone calls and personal callers.
• The role is mainly office based with occasional exposure to the general background noise of the school environment.

Additional responsibilities

• To be aware of policies and procedures in relation to the safeguarding of pupils and to report any concerns to the Designated Safeguarding Lead.
• To comply fully with the staff code of conduct.
• Assist with the development of policies and procedures relating safeguarding, health, safety and security, confidentiality and data protection, reporting all concerns to an appropriate person.

Staff Development

• To take part in the school’s staff development programme by participating in arrangements for further training and professional development.
• To continue personal development in the relevant areas including subject knowledge and teaching methods.
• To engage actively in the Performance Management Review process.
• To work as a member of a designated team and contribute positively to effective working relations within the school.

Communications

• To communicate effectively with the parents of students and other role stakeholders as appropriate.
• Where appropriate, to communicate and co-operate with persons or bodies outside the school.
• To follow agreed policies and processes for internal and external communications on behalf of the school.

Corporate Accountabilities

• Sharing the school’s commitment to safeguarding and prioritizing the welfare of children, young people and vulnerable adults and demonstrating it in your day-to-day work.
• Performing your role, as part of a highly committed team and delivering your service in a way that helps the school achieve its strategic objectives and annual development and improvement plans - taking account of available resources and national developments.
• Contribute to the evaluation and development of services across the school as part of the school’s ongoing self-assessment cycle and continuous improvement initiatives.

Professional Standards

• Ensure the maintenance of standards of practice according to the employer and any regulating bodies and keep up to date on new recommendations/guidelines set by the relevant departments.
• Ensure that confidentiality is protected at all times.
• Ensure clear objectives are identified, discussed and reviewed with supervisor and senior colleagues on a regular basis as part of continuing professional development.
• Participate in individual performance review and respond to agreed objectives.
• Keep all records up to date in relation to Continuous Professional Development and ensure personal development plans maintain up-to-date specialist knowledge of latest theoretical and service delivery models/developments.
• Attend relevant conferences/workshops in line with identified professional objectives.
• Support and encourage harmonious internal and external working relationships.
• Raise the profile of the Academy by making positive contributions.

General

• Contribute to the development of best practice within the service.
• Ensure a comprehensive understanding of the relevant safeguarding legislation, guidance and best practice.
• All employees have a responsibility and a legal obligation to ensure that information processed is kept accurate, confidential, secure and in line with the Data Protection Act (2018) and Security and Confidentiality Policies.
• It is the responsibility of all staff that they do not abuse their official position for personal gain, to seek advantage of further private business or other interests in the course of their official duties.
• This Job Profile does not provide an exhaustive list of duties and may be reviewed in conjunction with the post holder in light of service development.

Schedule:

• Monday to Friday

Required Knowledge, Skills, and Abilities

The person specification allows an understanding of who we are looking for within this role and the skills knowledge or experience that we would expect.

• NVQ Level 2 in administration or equivalent qualification or at least 2 years’ experience in a similar role.
• GCSE Mathematics and English – Grade C and above.
• First Aid trained or willingness to do training.
• Ability to apply good judgment when interpreting and resolving problems.
• Flexible approach to work as role will be varied.
• Excellent customer service skills.
• Excellent organizational skills and ability to effectively manage workload and deadlines
• Have good verbal and written communication skills to exchange information with a range of audiences (e.g. staff, pupils and others)
• Have good verbal and written communication skills to exchange information with a range of audiences (e.g. staff, pupils, parents, visitors and others)
• Ability to work within a team and under your own initiative.
• Maintenance of school records both manually and computerized.
• Have good keyboard and IT skills including proficiency in the use of Google and/or Microsoft software.
• Previous Experience of working in a school environment.
• Use of CPOMS and Arbor (full training will be given)