Job Description
Specifically, your role would include tasks such as:
* Building long term relationships with clients with day-to-day account management and customer support as and when required
* Working with the team to interpret the business challenges faced by clients (for example, bottlenecks in their marketing and sales funnel) and then making recommendations to solve these issues
* Managing projects and campaigns, and effectively communicating expectations, plans and results across the combined agency-client team
* Creating integrated marketing strategies and plans that are targeted to these needs and objectives
* Managing and executing against these plans by briefing and working with our creative, digital and design teams to deliver results, on deadline and on budget
* Reviewing content, assets, and other deliverables to ensure they are of high quality, effectively meet or exceed the brief and effectively communicate key client messages
* Contributing to the agency's growth by new finding prospects and leads
* Using the agency systems to best effect, creating detailed reports on sales business and growth
* Identifying opportunities to up-sell and cross-sell wherever possible
* Setting performance criteria, motivate, and develop the Accounts team, driving them to exceed expected goals
* Undertaking team mentoring and performance management
* Being commercially aware, ensuring the teams time is effectively
* managed to maximise time and cost efficiencies
Required Knowledge, Skills, and Abilities
* Experience within a client-facing role
* Experience of managing multiple clients with speed, efficiency, and professionalism
* Experience of working within an agency environment and briefing in requirements for creative campaigns
* Experience in managing a team by leading from the front
* A strong knowledge of the modern marketing mix, including how owned, earned, paid and social media can be leveraged across digital and traditional channels to drive business results
* A strong eye for effective creative work, as well as a keen eye for detail and a passion for the highest possible standards of work quality
* A positive, proactive attitude and someone who thrives on taking responsibility and accountability
* Excellent written skills and the ability to produce internal documentation, external and client proposals
* Experience with HubSpot an advantage
Reference no: 93725