Job Description

We are looking to recruit someone who can work within the Customer Experience team as part of the Quality Assurance function to support the delivery of the Quality & Environmental Management Systems, for a period of up to 6 months. This includes the internal QA audit schedule, reviewing and capturing operational procedures as required across the business, whilst supporting the retention of existing organizational accreditations and progressing the delivery of new ones. You will be required to follow up on audit actions and recommendations in the interest of supporting continuous improvement across PCH.

You may already be an established certified auditor with an understanding of the ISO 9001 standard for Quality Management and/or ISO 14001 in Environmental Management and looking for a new challenge, or are a looking for a change and are prepared to work towards a qualification in this field to support your professional development.

The successful candidate may also be required to carry out a range of administrative tasks to support the day to day functionality of the wider Customer Experience team, including the maintenance and security of information, you will provide accurate statistical information for inclusion in management and committee reporting, whilst carrying out any other duties consistent with the level and responsibilities of the post.

As you would expect from a sector leader we offer:

• An attractive and competitive salary
• Agile/flexible working opportunities
• Flexitime
• 25 days annual leave (rising each year to a maximum of 30 days after 5 years’ service)
• Annual Leave Trading
• Excellent defined contributions pension with a high level of employer contributions
• Free annual flu vaccination
• A significant investment in learning and personal development
• Employee Discounts, Benefits, Recognition and Wellbeing Scheme
• Free Employee Assistance Programme
• Cycle to Work scheme
• Free onsite gym
• The opportunity to work in a beautiful and vibrant part of the Southwest

Required Knowledge, Skills, and Abilities