Job Description

In this role you will be the face of company delivering great service and promoting company as a unique one-stop shopping experience.

In this role you will be the face of company as the first point of contact a customer has with our Store, so it is essential that you are able to create a good first impression. You will need to be polite and approachable, confident and have the ability to remain patient and calm in difficult situations.

Required Knowledge, Skills, and Abilities

To be successful in this role, you must be willing to provide the very best customer service experience to our customers. Problem-solving skills and having the ability to think quickly, follow instructions, work as a team and work on initiative are also desirable skills for the role. Your day will be varied, and will include a combination of the following tasks:

• Answering customer enquiries.
• Giving information and helping to solve customer problems.
• Being the first point of contact for dealing with returned goods.
• Processing till transactions
• Making sure that the customer's experience is a positive one.