Job Description

We are looking for a Customer Service Assistant who will be the face of our business, delivering exceptional customer service at one of our many sites where we provide catering and cleaning services to the military and Ministry of Defence. You’ll join a team that takes a real pride in what they do, takes pride in their food and most of all, join a company that takes pride in its people.

You will contribute to a passionate and friendly team working in a supportive environment. You’ll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognizes employees who love to give great customer service.

Your key responsibilities will include:

• Work across all our service areas of food delivery, bars, convenience shops, and accommodation to deliver a great service to our customers.
• Your duties will include serving customers in our restaurants, cafes and convenience shops, basic food preparation, cleaning and generally ensuring that our customer areas are ready to delight
• Taking responsibility for stocking food and beverage areas.
• Complete regular day to day activities as required to ensure a smooth operation.
• Take a flexible approach to work and always demonstrate the great behaviors to colleagues, customers and clients.

Required Knowledge, Skills, and Abilities

• A good communicator, able to confidently liaise with customers and colleagues
• Self-motivated and able to work unsupervised.
• Committed to high levels of customer care
• Able to undertake a range of manual cleaning duties
• An enthusiastic individual with a passion for working in a catering environment
• Positive and take pride in their work