Job Description

You’ll provide friendly, thoughtful service, and be on hand to support customers whenever they need your help. You’ll also make sure your store is in great shape – working as part of a team to replenish products and support deliveries.

In return, we’ll give you opportunities to develop your skills and progress your career. You’ll also get fair pay, and a benefits package that includes a pension, colleague discount and support for your physical, mental and financial wellbeing.

What you’ll do

• Friendly and thoughtful service – Friendly and thoughtful service – you’ll put customers first in everything you do: responding to queries, championing products and Membership, and doing all you can to deliver a great shopping experience
• Engage with everyone to succeed together – you’ll build strong relationships with your colleagues in-store – working together as a team to solve problems for the benefit of customers and members and each other
• Make sure the store is safe, legal and operational – you’ll complete daily checks to make sure the store is safe for our customers, and replenish products while checking their dates, prices and temperatures are legally compliant
• Embrace change – you’ll help to embed change in store, embracing and supporting changes so they become a natural way of working, and sharing experiences with other colleagues to help them positively adapt to changes
• Co-operate for a fairer world – you’ll get involved in day to day community activities like supporting our FoodShare scheme, and help your local member pioneer by taking part in local community events

You’ll also get package that includes:

• Premium rates for hours worked before 6am or after 10pm
• Flexible shifts/working hours and regular overtime opportunities (we provide rotas to your mobile phone 3 weeks in advance)
• 20% off branded products in our food stores all year-round
• 10% off other brands all year-round (doubles to 20% on the Friday and Saturday after payday)
• Discounts on other products and services
• Pension with up to 10% employer contributions
• Services to support your physical, mental and financial wellbeing

Required Knowledge, Skills, and Abilities

• Genuine care for the needs of customers and colleagues
• Good communication skills, with the ability to build positive relationships with everyone
• Strong problem solving skills
• The flexibility to work a range of shifts