£22549 - £24882 Per year
Medical Secretary
Fixed term
Job Description
- To provide a comprehensive secretarial and administrative service to the NSS pathway team.
- Type dictation from audio transcription of clinical correspondence and documentation, ensuring all letter and workflow processes are adhered to and Standard Operating Procedures are followed.
- Prepare agendas and associated papers for meetings.
- Take and transcribe formal minutes of meetings.
- Assist in the production of presentations and audits using advanced level of IT packages.
- To maintain appointments, diaries and bring forward systems. Arrange venues, speakers and travel/accommodation as required, ensuring timely and efficient communication.
- Responsible for leading a range of discrete projects on a regular basis.
- To deal with telephone calls/enquiries, incoming and outgoing post and in an efficient, professional and, where appropriate, sensitive manner.
- Work from initiative using own judgment, acquired knowledge and tact to deal with queries and resolve situations or referring to appropriate person.
- Deal with enquiries either on the telephone or face to face from a range of people, including patients, consultants, junior doctors and colleagues in an appropriate manner.
- Ensure all correspondence relating to patient care is acted upon in a timely manner.
- Accurate check of demographics using the Patient Administration System (PAS), including registration screen to check patient details are correct.
- Assist with audit/research data collection as required.
- Be able to work as part of a team, promote effective flows in the department to cover leave to ensure office runs smoothly.
- General office duties including dealing with incoming and outgoing mail, e-mail, fax, photocopying. Participate in housekeeping of the office environment.
- Attend appropriate training and education sessions at the request of manager
- Implement policies and procedures for own areas.
- Order stationery for own areas when required.
- To work in a flexible manner in accordance with the Trust Policy.
- Any other duties required by Line Manager
Required Knowledge, Skills, and Abilities
- GCSE Standard or equivalent
- RSA 3/OCR– Typing / Word Processing or equivalent experience
- RSA 3 – Medical Audio Typing or equivalent experience
- Shorthand / Speed Writing
- Secretarial Diploma
- ECDL or equivalent qualification/experience
- Minute Taking
- Microsoft Office Experience
- Ability to work as part of a team
- Previous Medical Secretary Experience
- Medical Audio Typing
- Significant experience in a similar role or equivalent knowledge
- Knowledge of Medical Terminology
- Excellent IT Skills
- Excellent organizational skills
- Excellent communication skills
- Excellent Word Processing and Keyboard skills
- Ability to organize workload effectively and priorities
- Use of all Microsoft Office software, Word, Excel, Access, PowerPoint
- Ability to use initiative to solve problems
- Highly developed interpersonal skills
- Ability to use own initiative and work independently
- Ability to maintain control of stressful situations
- Able to work the hours and undertake duties required
- Ability to travel across hospital sites when required
- Ability to show understanding an appreciation
- Ability and willingness to undergo further training for the post
- Maintain confidentiality at all times
Reference no: 93964