Job Description

• Pro-actively manage debt collection via email, letter and phone.
• Pro-actively shift between customers and account managers to prevent orders from being held back.
• Making, registering and following agreements made with debtors.
• Issuing statements and copy documents to customers.
• Prepare weekly/monthly Debt reports for your Manager.
• Resolution of queries and disputes to facilitate payments from customers.
• Maintenance of debtor’s details and VAT information.
• Other admin tasks on an ad hoc basis

Required Knowledge, Skills, and Abilities

Desired Skills and Attributes

• Confident, clear and articulate verbally and in writing
• Precise /Attention to detail
• At least 3 year’s experience in credit control
• Proven organisational ability
• Flexible and highly motivated
• Ability to work independently
• Positive "can do" attitude
• Highly IT Literate - Advanced Excel including pivot tables and lookup formulas
• Ability to work effectively as part of a team
• Ability to work successfully under pressure