Job Description

To provide centralized administrative support to the Partners, Fee Earners and PA's. The following list of duties is not exhaustive but gives a flavor of the duties the Legal Support Assistant undertakes:

• Comprehensive electronic and hard copy document management support including photocopying, scanning, pagination, printing and binding
• Certifying, redacting and converting hard and electronic copy documents
• Mail and courier co-ordination and booking
• Train travel bookings and timetable research
• Closure of files using the matter management tool
• Creating paperless pro-formas and completing expense forms
• Assist training members of the team
• Ad-hoc reception cover
• Manage workflow via internal workflow management system to meet strict SLAs and deadlines
• Ongoing management of files and filing areas including creation, archiving and retrieval
• Provision of general administrative support, working collaboratively with Office Services as required to ensure client deadlines are met
• Adheres to the firm's risk and compliance policies and procedures and raises any issues or queries promptly with the immediate line manager
• Successfully completes, on time, all compulsory firm training.

We aim to provide a positive experience to everyone who works here and our focus on financial, lifestyle and wellbeing benefits ensures that this experience goes beyond the nine-to-five. As part of this mission, some of the benefits employees of AG can expect are;

• Flexible and agile working
• Life assurance & income protection
• Competitive employer matched pension contribution rate
• Health and wellbeing subsidiary, up to £180 per year
• One day per year to volunteer (as part of our CSR initiative)
• Buy/sell holidays (up to 5 days each year)
• Mental health and wellbeing initiatives such as The Mindful Business Charter, Mental Health Champions and 1:1 sessions with an in-house professional
• Talent referral bonus incentives
• AG Excellence awards for the recognition of exceptional effort
• Voluntary critical illness cover
• Annual discretionary bonus plan

Required Knowledge, Skills, and Abilities

Any successful applicant will need the following skills and competencies:

• Competent use of all Microsoft Office packages
• One year's experience (or equivalent) gained within a comparable environment and at an appropriate level is desired
• Exceptional communication skills
• Proven experience of exemplary customer service
• Detail focused and experience of working in a fast-paced office environment
• Ability to work effectively and collaboratively as a member of a team, as well as being able to work independently
• Experience of prioritizing a substantial and diverse workload within strict deadlines desirable
• Experience of working with document management / case management systems beneficial
• Demonstrable commitment to exceeding expectations and goals
• Willingness to work flexibly to meet client needs.