Job Description

Providing support to our firm’s advisers and paraplanners in completing non-client facing tasks in relation to the preparation and administration of recommendations being made.

Role Responsibilities:

• Dealing with client queries in an efficient and timely manner
• Implementing recommendations, including:
  • Completing applications / proposal forms
  • When instructed, making changes to a client’s investment portfolio
• Preparing and maintaining client files, including:
  • Collecting all relevant information to support any recommendations to be made
  • Making sure all relevant documentation held within a client file is compliant
  • Making sure all client records are retained in line with the firm’s Date security policy
• Making sure all client contact is carried out in a professional and courteous way
• Liaising with partners, providers and third parties in the processing of new business and administration of client investments, policies and plans
• Ensuring the relevant advice and sales procedures are followed at all times
• Complying with the Financial Services and Markets Act 2000, the FCA’s Conduct rules and the relevant rules from the FCA at all times
• Keeping up to date with relevant regulatory, product, legislative and technical requirements

In return for the work our team put in, we offer the chance to build a career path, providing training and development opportunities to ensure you can fulfil your professional ambitions and a whole host of perks, including:

• Flexible working hours
• 26 days holiday per annum (including your birthday as a paid holiday) in addition to the eight public bank holidays
• Enhanced company pension scheme, maternity, and adoption leave
• Ongoing development through us plus study support towards a wide range of professional qualifications
• Access to high street and online discount and cashback scheme
• 2 paid community/charitable days per year
• Cycle to work scheme

Required Knowledge, Skills, and Abilities

• Strong experience of Microsoft Office and Intelligent Office
• Good analytical and time keeping skills
• Strong characteristics in line with our core values for getting results, giving back and having fun