Job Description

You’re the type of person who thrives on getting details right, enjoys communicating effectively with customers and colleagues alike and is confident in prioritizing multiple demands. We offer a fast-paced environment where teamwork, initiative and quick thinking are valued and where a demonstrated passion for ideas and for what company does is more important than specific knowledge in any field.
Every day is different at company, and you will be involved in a range of tasks such as answering customer queries by email or phone, processing orders or returns, or investigating issues with orders or deliveries.

Our offer to you

• We are currently hiring for a full-time advisor.
• This permanent position is available immediately.
• Salary: £9.90 per hour, based on a 37.5-hour work week.

The hours of work are Monday - Friday 8:30a.m. - 5:00 p.m. based on a 37.5-hour week , with the position attracting 28 days holiday p.a (includes Bank Holidays) + Birthday’s off, up to three paid days of conservation volunteering p.a., a generous company pension and enhanced maternity / paternity leave. Free parking on site.

Required Knowledge, Skills, and Abilities

• A good telephone manner and outstanding written communication skills are essential
• High degree of computer literacy
• Attention to detail
• Ability to work quickly and efficiently in a fast-paced work environment
• Above all, we value a common-sense approach, critical thinking, and a willingness to learn new skills
• Fluent German or another major European language would be an advantage
• Experience of NetSuite or similar CRM software