Job Description

As Office Manager, you will be responsible for helping to create and maintain a positive culture and be central to all aspects of office life. You will therefore need to be able to remain calm under pressure, be highly organised and should enjoy helping others. Your key duties will include:

• Managing a Sales and Vetting Executive, Administrator and Account Manager with call evaluations, KPIs, and reporting
• Ensuring the smooth day-to-day running, including receiving and distributing post, holiday and sickness planning and system configuration, ensuring ongoing training is met etc
• Taking ownership and designing ways to continuously improve the existing processes in place, as well as document them
• Providing solutions to employee and member problems
• Maintaining and ordering office equipment/supplies
• Recruiting and coordinating with HR in regards to starter and leaver arrangements
• Ad hoc cover as and when required, in other departments
• Weekly system imports, notifications and reports

Required Knowledge, Skills, and Abilities