£18000 - £21000 Per year
Customer Service Advisor
Permanent,Full-time
Job Description
Liaise with body shops to track and monitor the repairs of a claimant’s vehicle.
Managing a caseload of claims and provide updates to the client, the insurance company and other third parties involved in the claim.
Provide advice to the client regarding the claim and any additional services offered by the business.
Comply to all technical and regulatory processes and procedures.
Required Knowledge, Skills, and Abilities
Proactive in solving problems and organising own workload.
A quick learner with a natural ability to understand processes and technical information.
A background in an insurance would be an advantage or desirable.
A good overall ability with technology including Microsoft office packages.
Reference no: 94418