£21000 - £23000 Per year
Customer Service
Full-time, Part-time, Permanent
Job Description
- Work closely with the commercial Account Manager to establish key customer requirements and manage related purchase and sale contracts.
- Liaise with internal departments to ensure the sale details are entered correctly into the system and accurately reflect customer requirements.
- Receive and process customer orders on time and accurately.
- Liaise with Sales, Purchasing and Stock Control to assess stock levels of standard items and allocate stock.
- Build strong working relationships with all internal departments to ensure the best customer experience.
Required Knowledge, Skills, and Abilities
- Strong background in customer service and administration.
- Knowledge and experience of sales processing.
- Enthusiasm, drive, and motivation to deliver excellent customer service.
- IT skills including Excel and other Microsoft packages.
- Experience using SAP and Lotus Note, not essential.
Reference no: 94421