Job Description

• Supporting customers with their requirements and working closely with the internal team of Customer Service Co-ordinators to ensure they are receiving the best service and advice possible.

• Proactive outbound targeting of new and/or dormant customers to re-engage with them and grow the business.
• Identify new areas of business and develop existing accounts to offer services to other areas of the business.
• Provide market intelligence and advise on key trends and new products; keep up to date on proposed legislation.

Required Knowledge, Skills, and Abilities

• You will have significant experience providing business customers an exceptional service and sales experience.
• You will have strong written and verbal communication skills with a passion for customer service and developing relationships.
• Strong IT skills including Outlook, Word and Excel.
• Strong organisational skills along with experience of working under pressure and to targets.