Job Description

As the Service Bookings Clerk:

• You will be responsible for producing a daily appointment diary, taking bookings for service work, confirming customer payment methods, promoting other products and services to customers and liaising with the service and parts department on a regular basis.
• Your overall objective will be to help maximise service bookings by identifying customer's requirements in a courteous and efficient manner and ensuring high levels of customer service are maintained at all times.

Required Knowledge, Skills, and Abilities

Applications are encouraged from candidates who are currently working as a Service Bookings Clerk or applicants with experience working in a customer service role. The successful candidate will also possess excellent administration skills