Job Description

We`ll provide you with the tools and training required to investigate and agree losses on behalf of specialist rural insurance companies. You will meet their customers and assess their property and financial losses. These claims could range from damage to domestic homes to specialist agriculture and potentially anything in between.
You`ll work as part of a specialist team of Loss Adjusters and Claim Professionals. You will be supported by a dedicated, local team of experienced staff, all focused on delivering an unrivalled customer experience. You will be responsible for effectively managing a caseload and meeting all client expectations as well as maintaining and developing support from specialist rural Insurance Brokers and Agents. You`ll be given full autonomy to use your initiative, empathy and understanding to customers - literally putting yourself in their shoes, but also using your business acumen to provide the right outcome.

Many of our colleagues now benefit from working flexibly between the office and home, which helps support a healthy work/life balance. When you do spend time in our offices, you’ll experience bright and open surroundings which offer excellent areas for collaboration as well as desk space. It’s an ideal environment for working alongside and interacting with fellow colleagues.

What will you get for this role?

• Competitive salary depending on skills, experience and qualifications
• Many of our vacancies offer the opportunity to work flexibly, whether from office and/or home
• Healthcare scheme
• A Self Invested Personal Pension Scheme
• Holiday allowance of 25 days plus bank holidays
• Discounts on various products and services
• Employee assistance programme for employee wellbeing
• Life assurance
• Group Income Protection
• Voluntary benefits – dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP app

Required Knowledge, Skills, and Abilities

• DIP CII and substantial progress towards ACILA would be advantageous
• Knowledge and experience within Insurance, Claims Management or Loss Adjusting
• An effective and confident communicator with the ability to forge strong working relationships
• Conscientious and hard working to achieve and exceed the required results
• Flexible and adaptable during busy periods particularly as a result of major weather events
• Committed to strive toward the delivery of "Absolute Customer Satisfaction"
• A full UK Driving License is essential
• As a global business, we are always interested in hearing from candidates with bi-lingual or multi-lingual skills