Job Description

The ideal candidate will have...

Experience within:

Experience of working in a team environment

Experience of working in an office environment

Customer focussed internally and externally

But also Knowledge, Skills and Understanding

Experience of Microsoft Office Packages, e.g. Word, Excel and PowerPoint

Excellent telephone skills and manner

Ability to use the internet in an efficient manner in finding information and undertaking research

Your day to day tasks:

• To undertake administrative duties to support the business needs of the Team and the wider service area using, where appropriate, computer based systems, to ensure that services are maintained effectively, flexibly and in a timely way so as to enable the service area and organisation to meet it objective

• To provide support with financial matters including electronic procurement packages, petty cash and accurate recording of purchases for budget monitoring purposes

• To facilitate meetings, seminars and workshops. Including booking rooms / venues, sending invites, preparing agendas and support for meetings as required

• Diary management where appropriate

• To be responsible for the accurate input and monitoring of records and data onto relevant systems

• Creation and maintenance of filing and recording systems, including statistics and monitoring as appropriate

• To support a systematic approach to the archiving and appropriate disposal of information

• To respond and deal with queries via telephone, email and in person providing a high standard of customer care

• To undertake research as require

• Assist with the response to all customer enquiries and requests for data in accordance with corporate standards and agreed guidelines

• To ensure confidentiality is maintained at all times within in your service area

• To assist with statutory procedures within relevant service area

• To provide administrative support across the Council services to better meet business needs, whilst giving opportunities to the post holder to broaden their skills and experience

Required Knowledge, Skills, and Abilities