Job Description

Our leading client in Plymouth is looking for a Home-based Client Service Advisor, to work initially on a 6 month fixed-term basis, for 37.5 hours per week. This role is home-based but does require candidates to be a reasonable distance from Plymouth.

The salary is £18,642.00 per annum with an immediate start date available.

Schedule:

• Monday to Friday

Required Knowledge, Skills, and Abilities

• Previous customer service skills and experience.
• Proficient in handling inbound and outbound calls, listening to customers’ needs and requests providing helpful solutions to their problems.
• Proficient use of Microsoft Office and IT Solutions
• Diary management experience
• Ability to rationalize competing priorities
• Confident communicator
• Providing services to meet quality assurance targets
• Working to and maintaining Internal and external KPI`s
• Maintaining accurate customer service record
• Please don’t hesitate in contacting us and we would be more than happy to give you further details.