Job Description

You will be looking after your own portfolio of properties acting as a key contact customer service contact for our tenants and landlords who require support throughout the duration of their tenancy. This could include:

• Managing repairs and maintenance
• Dealing with tenants and landlords daily
• Daily safety reviews across your portfolio
• We’re not just looking for good customer service; we are looking for individuals who can adapt to the varying needs of our tenants and landlords and go that extra mile!

What you get in return for a career with us:

• 23 days annual leave increasing with long service
• Pension scheme
• Full training provided with excellent career progression opportunities throughout the business, including industry recognized qualifications (ARLA)
• Outstanding discounts across retail, entertainment, travel and health

Schedule:

• Monday to Friday

Required Knowledge, Skills, and Abilities

If influence and negotiation are skills that come naturally to you, you will thrive when you are communicating with our customers, partners and suppliers. You will need to be able to build rapport with customers with ease; so confidence conversationally and in writing is vital. Similarly, you will have confidence in your decision making capabilities - we want you to have ownership of decisions that will improve our customers` journey.

You will be a team player and be able to work collaboratively with colleagues and partners to achieve individual, team and business targets, so if you’re determined and driven you will want to not just meet targets, but SMASH them!