Job Description

• To answer inbound emails in a timely and professional manner and respond accordingly
• Resolving customer queries
• Responding to any enquires & complaints
• Processing orders and payments
• Escalate any issues or complaints to your Team Manager where necessary
• To consistently delivery an outstanding level of customer service

You will be based in an open and friendly office.

Temporary role, full time hours 9am - 6pm Monday to Friday however part time hours may be considered.

Benefits

• Free on-site parking
• Accessible on local bus routes
• Heavily discounted products for staff
• Separate canteen area
• Free tea and coffee
• Vending machines on site
• Secure lockers

Hourly pay rate

• £9.50 per hour

Schedule:

• 8 hour shift

Required Knowledge, Skills, and Abilities

• Strong communication skills
• Excellent customer service skills
• Full, supported training given by a friendly Training Manager