Job Description

Full time customer service advisor required in the Lee Mill area for an immediate start. Working for a busy distribution Centre Monday to Friday, 37.5 hours a week between 8:00am – 18:00pm.

Predominantly working from Lee Mill with the flexibility to work from home once trained, This is a fantastic opportunity to work for a growing company who pride themselves on having a friendly work environment.

This position can lead to a permanent contract for the right candidate.

• Effectively answering inbound calls and dealing with them with the best of your ability.
• Able to resolve queries regarding customer accounts.
• General administration duties.
• Promote services and upselling.
• Resolve customer complaints.

THE BENEFITS OF BACKLINE 

• Permanent position.
• FREE parking.
• Flexible working.
• Pension. 
• Weekly Pay with an online platform to see your pay slips ahead of payment. 
• Temp to Perm opportunities. 
• Branded uniform provided. 
• Guaranteed minimum of 45 hours paid per week available. 
• 24-hour manned phones for support. 
• Working for a premium brand synonymous with great service. 

Additional pay:

• Bonus scheme
• Performance bonus

Schedule:

• Monday to Friday

Required Knowledge, Skills, and Abilities

• Excellent communication skills with outstanding customer service experience.
• Have exceptional organization skills and able to work well under pressure.
• Have a good understanding of IT systems.