Job Description

We are looking for previous experience. You will be managing and enhancing work done by offshore teams. You will be responsible for designing, coding, and implementing applications whilst also helping users to develop reports, maintaining data quality, adding fields, and running backups. You will be joining a collaborative team where you will have the opportunity to have an impact from day 1, working in a product and data driven multi-cloud / SaaS environment, across multiple brands in the UK and potentially internationally in the future.

Responsibilities

• Manage our security including roles, profiles, sharing rules, workflows and groups.
• Maintain and customize Sales Cloud, Service Cloud and Community Cloud applications.
• Build custom reports, dashboards, and workflows
• Manage operational requests and reporting including customer analysis and individual views, and troubleshoot issues
• Maintain database for integrity and accuracy including cleansing and duplicate record management
• Evaluate new releases of company to determine functionality requirements and provide detailed information on how changes will apply to all affected departments/users

Benefits:

• Day to make a difference - opportunity for you to do a volunteer day for a charity of your choice where we will give you the day off work and pay for your travel expenses so you can go and achieve positive change outside of work.
• Cycle to work scheme.
• Interest free loans on the latest Apple technology.
• Gym discounts & yoga classes.
• Healthcare cash plan - 24-hour helpline, private prescription services, partial reimbursement for your Dental, Optical, Therapy and Diagnosis costs plus a telephone helpline to assist with stress, debt, addiction and personal crisis
• All employees will gain access to retail savings. Amazing savings on gift cards, e-gift cards and discount vouchers, helping you save money on everything from your weekly shop to the latest fashion trends.
• 25 days holiday plus bank holidays.
• Contracted working hours are 08:30 start and 5:30 finish with flexi time offered 7-7 and core hours being 10am - 4pm.

Required Knowledge, Skills, and Abilities

• Commercial experience in Salesforce administration.
• Data management best practices and confidence using data management tools and applications.
• Knowledge of and experience with common developer tools such as Lightning Components, Visual force, JavaScript, SOQL, APEX, the SFDC toolkit, and the ability to integrate external data sources/applications preferable but not essential and some of this will be and can be trained.
• Ability to communicate technical concepts with a non-technical audience
• Actively collaborate with colleagues across the business
• Salesforce Admin Certified preferable but certainly not essential