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Customer Service Desk Assistant
  • United Kingdom - Cornwall - Callington - PL17
1 year ago
Customer Service
Full Time
Job Description

You’ll meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.

You will be responsible for

  • Serving customers on our checkouts ensuring they receive an easy, seamless and personalised experience
  • Delivering department routines
  • Manually condensing stock and handling products with care to maintain product quality
  • Championing the reduction of food waste
  • Following company policies and adhering to health and safety guidelines
  • Being knowledgeable about the products and services in my store and helping customers by giving great natural service
  • Replenishing products within my store
  • At times, you may be required to accept deliveries into the store

Required Knowledge, Skills, and Abilities
  • A passion for delivering great service, greeting customers with a smile and serving them with pride
  • The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip
  • To take the initiative and make decisions that are right for our customers
  • Work well within a team and communicate effectively and openly with others
  • Build relationships with colleagues to create a team spirit, having fun and celebrating success
  • Be at work on time, well presented and ready to be a brand ambassador

Reference no: 94550

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