Job Description

To provide administrative support to the Data Control team for all processes including the data set up, awarding, grading, results and reporting processes ensuring that all tasks are completed accurately and within challenging timelines. To ensure that an excellent level of customer service is provided at all times and contributing as part of a team to continuous improvement in order to keep processes efficient at all times.

• Builds strong and positive relationships with other Operations teams, associates and schools as required to provide a consistently first-class service leading to accurate results delivered on time.
• Supports colleagues throughout Operations by being a source of expert knowledge and advice to help drive quality and maintain the accuracy and integrity of data/results.
• Consistently demonstrates a commitment to accuracy and attention to detail that ensures delivery of outcomes that are right first time.
• Helps to develop and deliver improvements to processes within the team that increase efficiency and quality.
• Ensures company is safe and legally compliant by applying our policies and other legislative requirements including but not limited to HSE, Equal Opportunities and ISMS.
• Works collaboratively and flexibly within the team to deliver quality outcomes and continuous improvement, demonstrating a proactive and problem solving attitude at all times.
• Drives personal performance, to achieve personal and organizational goals.
• Champions the behaviors and values we wish Operations to be famous for. Inspires the team through consistently exemplifying these values and behaviors internally and externally.

Demonstrates a clear familiarity with key IT systems and tools, particularly spreadsheets and databases, and makes effective, appropriate and creative use of them to drive quality and efficiency

Required Knowledge, Skills, and Abilities