Job Description

• Providing an excellent administrative service to members of the Senior Leadership Team to ensure they are fully prepared for all meetings and activities.
• This will include managing diaries and commissioning papers for meetings, as well as note/minute taking, compilation of reports, photocopying, scanning, and gathering information/data as required.
• Liaison with an array of internal and external stakeholders to ensure that all requisite arrangements and high-quality administration are in place and to assist with driving key issues forward.
• Booking of travel / accommodation arrangements and associated activity in line with business priority, need and value for money.
• Co-ordinate meetings, planning, and wider administration across the organization.
• To support and engage with change in own area and within wider company.
• To participate in learning & development activity and professional development as required in relation to the role.
• To contribute to an environment of continuous improvement and excellence.
• To provide excellent customer service to all internal and external stakeholders.
• To take decisions in accordance with the role's delegated authority under the casework and/or non-casework delegation schemes.
• To complete any other duties commensurate with the role.

What's on Offer?

• Hybrid working - work partly from our Manchester office, and partly from home
• Civil Service Pension scheme (minimum 26.6% employer contribution)
• 30-day holiday entitlement, plus 2.5 extra statutory holidays on top
• Flextime: Core hours between 10.00-12.00 and 14.00-16.00
• Extra 2 days of Flexi-leave each month for additional hours that have been accrued
• Access to a wide variety of internal and external well-being support, 24/7 assistance programmes and health advice

Required Knowledge, Skills, and Abilities

• IT literate - Substantial experience of using IT packages such as Word, Excel, Outlook
• Experience of providing administrative support, including diary management
• Excellent communication skills including verbal and written
• Ability to analyze complex written material and identify and summarize key issues
• Able to influence others including those outside of your direct working relationships
• Strong motivational skills
• Good planning and organizational skills, with the ability to priorities workload and a strong attention to detail
• The ability to meet targets and deadlines
• Good problem-solving skills
• Previous experience of working in a fact-paced customer focused environment demonstrating empathy
• Experience of thinking and working independently and as part of a team
• Experience of using own initiative and working under pressure
• Proven success of meeting deadlines and managing internal and external stakeholders
• Ability to work collaboratively and apply feedback
• An awareness of public administration (central government in particular) or the NHS and the context in which it operates - ideal but not essential
• Experience of casework management would be desirable but is not essential
• Previous project management experience is desirable but not essential
• Experience of analyzing, making recommendations and decisions