Answer the telephones providing information and assistance to callers
Deal with incoming messages / mail and deliver them to the appropriate individuals at the first opportunity
Use appropriate software packages to record operational work undertaken producing reports for operational managers and customers as required
General administrative duties in support of the company operation as directed / requested by the unit manager
Required Knowledge, Skills, and Abilities
Basic PC literacy and the ability to use / learn software packages that are applicable to the job. Ability to prioritise, work independently and make progress on tasks with minimal supervision Good interpersonal skills - able to deal with people at all levels Current hours are 8:00 - 16:00, flexibility and the ability to work shifts. 06:00-14:00 or 14:00-22:00 are required