Job Description
The post holder will be the first point of contact for many of our service users and their families, the candidate will need to have experience in a fast-paced environment, alongside a caring and empathetic attitude given the nature of the work. You will need to be able to answer calls and meet and greet to direct them to the correct point. Based within a supportive administrative team, you will work closely with the admin manager and clinicians to support the day to day running of the service. You will be responsible for organizing meetings, appointments, typing of agenda/minute keeping and general admin. You will be expected to routinely interact and contact families, requiring good communication skills. You should be able to remain calm under pressure.
Required Knowledge, Skills, and Abilities
Previous experience of an administration role within the NHS, or similar is desirable. Excellent, communication skills are essential. Intermediate knowledge of Microsoft applications is essential. You will have the ability to work under your own initiative as well as in collaboration with colleagues in a small team to meet deadlines. You will also have the ability to update and/or implement new systems in line with Trust and service requirements.
Reference no: 94621