Job Description

The Emergency Department/Urgent Care has a busy 24 hour reception area, dealing with all patients arriving at the hospital, Ambulance or self-referral. We currently have a vacancy for a receptionist over 7 days. We offer a supportive environment within an enthusiastic and motivated team of Admin and medical staff. 
We are currently seeking a highly motivated individual to join the Reception team in the Emergency Department/Urgent Care, which is operational 24 hours a day, seven days per week.
The post holder will be expected to provide cover for sickness/absence, rostered bank holidays, and shift pattern times would alter according to the needs of the service.
The post holder will work as a member of a team of Receptionists providing a customer orientated reception service to the public and administration service to clinical team in a busy fast paced service. This includes accurately inputting and updating patient details onto hospital systems and checking national databases as part of the registration process. A key part of this role also includes liaising with patients, relatives, medical, nursing and other stakeholders professionally, courteously and efficiently.
A confident communicator, at all levels with the ability to display outstanding customer care skills. Excellent keyboard skills are essential with experience of working quickly and accurately under pressure.
We offer a support within the role. We are an enthusiastic and motivated team of reception and medical staff.

Required Knowledge, Skills, and Abilities