Job Description

The Test Administrator position is responsible for providing a secure exam delivery and superior customer service in a comfortable friendly environment. In this position, you will be required to:

• Comply with all testing procedures and strictly adhere to company policies using careful judgment 
• Check in testing candidates, verify identification, and explain the exam process
• Proctor / invigilate candidates while testing 
• Troubleshoot with internal departments to fix technical issues
• Complete light housekeeping duties such as vacuuming the floors and sanitizing keyboards after each candidate has finished their examination

Our ideal candidate demonstrates teamwork, with the availability to work a variety of shifts any day - Monday through Sunday - between the hours of 7am and 11:30pm. Candidate must be open to flexible scheduling.

This is strictly a casual position and will remain as such, 15-20 hours per week, with an expectation to work more hours if needed. Schedules are available at least 2 weeks in advance.

Required Knowledge, Skills, and Abilities

• High school diploma or equivalent is required 
• Minimum of 1 year customer service experience is preferred
• Experience proctoring or invigilating exams is highly preferred 
• Must be flexible in work hours and days
• Beginner to intermediate experience in Microsoft Office (Word, Excel and Outlook) 
• Must be able to sit for long periods of time and also escort candidates to and from testing room.
• Must be able to bend, stoop and lift up to 20 lbs with reasonable accommodation.
• Must be comfortable in a quiet testing environment, hear soft voices and see details from a distance.