Job Description

This is a part-time position, 3 days per week, Wednesday – Friday, with split duties between manning our busy reception and administrator support for various teams.
This is a front of house vacancy, so it`s vital that you`ll embrace our passion for customer service, professionalism and have the ability to work on your own initiative as well as within a team with the other receptionist. Our work is varied, so you may be incredibly busy one day, quiet the next whereby you`ll take on more administrative duties. Although there will be variation in your work, there may be some days where data entry will be required so you`ll be prepared to flex up and down as and when is required.
You`ll hold the following responsibilities:

• Greet and making our visitors welcome
• Manage the daily log and security passes for visitors for health and safety purposes
• Manage switchboard and field calls appropriately
• Organize and priorities your reception tasks as required, ensuring an efficient and effective reception service to the Manchester office
• Management of meeting room bookings including arranging refreshments as required
• Setting up all meeting rooms each morning
• Handling and distribution of all incoming and outgoing post, courier deliveries, etc
• Arranging the post at the end of the day for the postal service
• Management and distribution of office stationery, ensuring the correct levels are maintained, monitoring quantity, quality and cost.
• Administration support in term of claims input, enquiries, archiving files, diary management, chasing relevant documentation and database updates
• Taxi bookings
• Travel bookings
• Management of parking Rota
• Invoicing

What will you get for this role?

• Competitive salary depending on skills, experience and qualifications
• Healthcare scheme
• A Self Invested Personal Pension Scheme
• Holiday allowance of 25 days plus bank holidays
• Discounts on various products and services
• Employee assistance programme for employee wellbeing
• Life assurance
• Group Income Protection

Required Knowledge, Skills, and Abilities

• Good level of education – at least to GCSE level or equivalent
• Previous reception experience with similar responsibility
• Excellent presentation skills, be highly organized and customer focused
• Experience in dealing with general enquiries in a positive and professional manner
• The ability to work with minimal to no supervision
• Have a highly professional telephone manner
• Must be able to use initiative without referral
• Ability to operate a switchboard, although training will be provided for the right candidate
• Excellent administration skills with the ability to multitask
• Computer literate, including Microsoft Excel