The administrator may also be required to undertake reception duties when necessary.
To answer calls from patients, healthcare professionals and staff and providing information in accordance with training provided by Bridgewater Community Healthcare NHS Foundation Trust training department.
To work in partnership with all staff clinical and non- clinical to ensure the safe processing of all patient information, thereby ensuring that all patients receive treatment based on accurately recorded information.
To remain flexible on all occasions when covering shifts.
To answer calls from patients in a polite and professional manner ensuring at all times that you have responded to any specific concerns they may have.