Job Description

The department offers a full spectrum of Invasive and Non Invasive cardiac diagnostic investigations and is committed to developing staff and actively developing new roles for service provision. Our mission is to improve the health/quality of life for our patients by building an organization that develops and invests in the individuals that work here and this can only be achieved with the recruitment of the right people.

• Sorting and distribution of mail, case notes as appropriate.
• General clerical duties e.g. sorting, filing, photocopying etc.
• Dealing promptly with routine enquiries from staff and patients both on the telephone and in person, giving non-clinical advice, both orally and in writing, and communicating appropriately thereafter.
• Reception duties meeting patients and visitors to the department/unit.
• Some diary management for personnel or area.
• Planning and scheduling of meetings.
• Maintaining departmental stationery stock.
• Assisting with the introduction of new staff to office procedures and the use of office equipment.
• Maintaining a bring-forward file if required.
• Data entry and the updating of spreadsheets.
• Use of patient related hospital computer systems e.g. making appointments, listing patients for procedures, recording data.
• Follow departmental or Standard Operation Procedure (SOP’s).
• Take part in departmental audits as and when required.

Required Knowledge, Skills, and Abilities