To welcome visitors to the building, issue and collect visitor badges and direct people as appropriate.
Ensure that an exceptional level of service is maintained at all times within the reception area, including contacting the meeting hosts.
Maintain the reception area to ensure an impressive and professional appearance.
Handling incoming calls from customers and dealing with queries
Build and maintain a current, working knowledge of all policies, procedures, systems and developments, as well as general information, in order to be able to provide staff and visitors with information as required, including details of procedures for making complaints.
Maintain a pleasant and tidy reception environment.